Multiserve

Each daily bus route has a paid individual responsible for the day to day supervision of that route. This individual is a member of the teaching staff at the head school on that route, often being the principal.

Responsibilities include ensuring that 

• vehicles are not over loaded
• families are aware of changes to routes
• safety and behaviour standards are met
• there is adequate liaison with the bus driver and Multi Serve
• concerns and accidents are promptly reported

Each Ministry funded school bus service has a designated and paid Bus Controller whose responsibility is to complete a number of administrative, safety and liaison roles. However over and above the bus controller’s role, another option would be for schools to appoint senior students as bus monitors/wardens to provide feedback to the bus controllers/principals on behaviour or other school bus issues.

The NZ Police is responsible for enforcing legislation where appropriate and is able to provide transport and traffic safety training for students. Please contact your local Police Education officer who will be able to visit your school and help deliver this training to all students.

Bus route pupil data collection form

Schools should complete this form when submitting eligible student names and details for bus routes.
Select this form using the link displayed in the right hand column

Bus controller allowance claim form (primary and secondary)

Bus controllers wishing to claim their allowance from the appropriate pay authority should complete the appropriate form, once each term. There is a separate form for bus controllers at primary and secondary schools.
Select the correct form using the link displayed in the right hand column

Application for an amendment to school bus route

All school bus route amendment applications must be made throught the bus controller for the route concerned. This includes  amendments, extensions or curtailments, to any Ministry funded bus route. A link to this form is displayed in the right hand column.

Reporting of Events

Reporting of accidents, incidents and route failures is an important role for bus Controllers. If you need to report an event, please click on the appropriate link below:

• Accident Report
• Incident Report
• Route Failure Report

Forms to record an accident or Bus route failure can be downloaded and faxed to us.

Student Transport Monitoring Framework

In order to enhance safety standards and management of student transport, a monitoring framework has been introduced. The framework provides a regular opportunity to review safety standards of vehicles and students, route issues, communication issues and any other general matters. Should you have any concerns in these areas, please do not hesitate to contact your regional transport co-ordinator. Please see the link in the right hand column.